Privacy Policy

Effective Date: July 2, 2026

Facet & Flow ("we," "us," or "our") respects your privacy and is committed to being clear about how we handle the information you share with us. This policy explains what we collect, why we collect it, and how we use it.

If you have questions about anything here, reach out anytime at privacy [at] facetandflow [dot] ca

Information We Collect

When you fill out our contact form, we collect the information you provide, which may include:

  • First and last name

  • Email address

  • Company name and website

  • Any details you share in your message

We may also collect some general technical information automatically when you visit our site, such as browser type, device type, and how you found us. This helps us understand how people use the site so we can keep improving it.

How We Use Your Information

We use the information you share with us to:

  • Respond to your inquiry

  • Learn more about your business and whether we're a good fit to work together

  • Follow up about potential or ongoing projects

  • Improve our website and how we communicate with visitors

We do not use your information for anything beyond these purposes, and we do not sell, rent, or trade your information to third parties.

Who We Share Information With

We work with a small number of trusted service providers to run our business and website, such as our website host, contact form provider, and email platform. These providers may process your information on our behalf, solely to help us operate our site and communicate with you.

We do not share your information with anyone else unless required by law.

Cookies and Analytics

Our website may use basic analytics tools (such as Google Analytics) to understand how visitors use the site. These tools may use cookies to collect anonymous, aggregate information like page visits and general location. This helps us understand what's useful to visitors, not to identify you personally.

You can adjust your browser settings to limit or block cookies at any time.

How Long We Keep Your Information

We keep the information you share for as long as it's useful for responding to your inquiry or maintaining a working relationship with you. If you'd like us to delete your information sooner, just let us know.

Your Rights

Depending on where you're located, you may have the right to:

  • Ask what information we have about you

  • Request a copy of that information

  • Ask us to correct or delete it

  • Ask us to stop using it

To make any of these requests, email us at privacy [at] facetandflow [dot] ca and we'll take care of it promptly.

Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect information from children, and our site is not directed at children.

Changes to This Policy

We may update this policy from time to time as our business or tools change. If we make significant updates, we'll revise the effective date at the top of this page.

Contact Us

If you have any questions about this policy or how we handle your information, reach out at: privacy [at] facetandflow [dot] ca